Cancellation Policy
2025 Cancellation Policy
Refunds:
-
Students have a 24-hour grace period after purchasing a class to request a full refund.
-
The refund request must be submitted in writing within this window.
-
After 24 hours, no refunds will be issued under any circumstances.
Class Credit Policy:
-
If a student or private group cancels at least 10 days prior to the class date (via email), they will receive a credit equal to the amount paid.
-
Credits are:
-
Valid for 1 year from the date of cancellation
-
Transferable — they can be gifted! We’re happy to mail a gift certificate to you or the recipient.
-
-
No credit or transfers will be issued for cancellations made less than 7 days before the scheduled class.
To Cancel or Redeem a Credit:
Email us at info@theclaycommons.com to:
-
Cancel a booking
-
Use your credit for a future private event, class, or workshop
If Clay Commons Cancels:
In the event we must cancel a class due to:
-
Instructor illness
-
State-mandated shutdowns
-
Wildfires, hazardous conditions, or other "force majeure" events
...a class credit will be issued. These credits are also valid for one year from the cancellation date.